9. Its customer service team was notoriously hard to work with
9. Its customer service team was notoriously hard to work with According to more than 900 reports in Individual Things, Matches has received towards trouble with the participants prior to now to possess spamming these with letters from their website and you can away from its companion businesses. In many cases, the quantity away from emails is much more than just players bargained to own after they authorized. If you are Match's technical support is actually world-class, it appears its customer service team provides did quicker ingeniously. Sort through the brand new complaints for the Bbb site therefore get a hold of one story immediately after another out of a let down user applying for their account fixed or applying for a refund being handled badly of the a support agent. "Impolite customer support! I attempted to buy something special registration. The customer services representative copied both email addresses off incorrect and I found myself unable to send so it "gift" on-big date. When trying to make contact with customer support via current email address, they ran un-answered. The first occasion We called the customer care affiliate, they copied along the right guidance and you can told you I might soon rating a verification. This article is actually once more never ever received. I had to name right back one more additional time to know your buy could not feel edited and additionally they needed to reimburse the order and you will lso are-charges me personally.
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